FAQ


Account's characteristics
GameStoreTeam mentions most important characteristics of each account listed on this website. For League of Legends these are:

Server - this characteristic determines on what gaming server account is located. You can find full and updated list of available servers at official LoL website;

Level of the account - When account is registered, You start with level 1. Maximum level is 30 which allows player to open all content of the game;

Current rank - You are allowed to play ranked games when account reaches level 30 and has 20 champions owned. Ranked ranks are: Unranked, Bronze, Silver, Gold, Platinum, Diamond, Master and Challenger;

Champions owned - Quantity of game characters You can play anytime. Riot also allows players to try 10 random characters each week for free;

Skins owned - Quantity of visual improvements of characters. These don't grant You any game advantage except of visual satisfaction;

Rune Pages - Each player has a rune book to store his runes inside. You can use only one combination of runes at once (rune page). Two pages are given by default, 20 - maximum amount of pages You can have;

Influence Points (IP) - In-game currency which allows people to buy characters, runes, runes pages, etc. You get IP every time a match is ended;

Riot Point (RP) - Currency a player can get by donating real money, winning tournaments, participating in events, etc. RP allow to get any game item faster.
League Of Legends Accounts
1 Client: What type of accounts are you selling, botted or hand leveled?
GameStoreTeam: Each and every among our accounts is hand leveled, that's why they are completely safe to be bought and played on. There are no reasons for these accounts to get banned.
Pay Attention! Never buy botted accounts, sooner or later they will be disabled by Riot!
2 Client: Can I change the account's password and e-mail?
GameStoreTeam: After payment is confirmed, full account information will be sent to e-mail, you've mentioned during check out.
Using that information you will be able to reverify account and change password.
It's highly recommended to create a new, "fresh" e-mail. Once account is bound to it, to prevent your mail be cracked/hacked, never use it to register at any website.
3 Client: Do you happen to sell Unverified accounts?
GameStoreTeam: Most of accounts that we sell are bound to our mails in security purposes. It come with email info to reverify it.
However, you may encounter an unverified account, it would be mentioned in the account description.
4 Client: Is there any kind of warranty you provide?
GameStoreTeam: Since we are not dealing to botted accounts, you'll be safe to use what you've bought!
Check warranty section to learn more.
5 Client: Where these accounts came from?
GameStoreTeam: They were legally registered and hand leveled, now, we are re-selling "time" spent on them.
6 Client: What servers are available to buy an account?
GameStoreTeam: Currently we've covered North America, EU West , Eu Nordic & East, Turkey, Brazil, Latin America North, Latin America South, PBE If you are interested in another one, contact GameStore.live support, we'll try to find it for you as soon as possible.
7 Client: Can I verify several accounts on the same e-mail?
GameStoreTeam: Thats not restricted by Riot, but we insist on registering a new, "fresh" mail after purchase to verify account to it.
8 Client: Is there any way to change Summoner Name?
GameStoreTeam: Riot gave players two in-game options to do that, using either RP, or IP. In case you have enough, you may change it to whatever you want (According to Riot "Summoner name" rules).
9 Client: Can I buy RP on the account I've bought?
GameStoreTeam: Sure! That's not restricted, you may do whatever you want with your "new" account, same to buying and spending in-game currency.
10 Client: Is there any chance for me to transfer account to another server (region)?
GameStoreTeam: Sure thing! Riot charges RP for doing that, therefore you may need to buy some to do that.
11 Client: I'd like to find out previous season account rating, how do I do that?
GameStoreTeam: First of all you have to pick an account, then, head to pictures, find the one with it's icons, in case account was ranked in a particular season, it will be rewarded with a special icon.
Another way is to check it with Summoner Name and a help of a statistics website, to get that info, contact GameStore.live support.
12 Client: Can i buy several accounts at once?
GameStoreTeam: Yes, you may buy any quantity of accounts at once.
In case you are interested in bulk order, contact GameStore.live support agent via either e-mail, or live chat, or Skype.
13 Client: Are your accounts "ranked ready"?
GameStoreTeam: Most of them are. There are two conditions that should be met : Account should be level 30 and has at least 20 champions.
We have both level 30 and below, with more 20 champions and you may encounter account with less than 20 champions.
Just pay attention on those things when buying an account!
14 Client: I've never played League of Legends, what can you suggest to me?
GameStoreTeam: First of all you have to choose server you would like to play on.
That matters your ping, for example you live in Europe, EU West and EU Nordic & East would fit you well.
Living in North America, choose NA server.
Next step is to choose champions quantity. It affects your game experience much, the more you'll have, the more you'll get joy of this game.
Skins quantity highlights you from the crowd, but not affects game experience that much.
Recommended quantity of champions is 60, that will allow you to try every role in the game and choose yours!
15 Client: Is there any chance to change username (log in name)?
GameStoreTeam: In case you will transfer account to another region, you will be given the opportunity to change it.
16 Client: I'd like to know the Summoner Name before i buy an account. Is that possible?
GameStoreTeam: Summoner Names of our accounts are not made public in security purposes.
All the information needed to check what account has, is provided over pictures. You won't need Summoner Name.
17 Client: That's important for me to know the date of last game on the account.
GameStoreTeam: To get that info, use chat to contact GameStore.live support agent, send him link for that account, ask for the date of last game played.
18 Client: I have a question which I can't find in the FAQ, how can I ask it?
GameStoreTeam: Head to Contact Us section and fill in the form or contact GameStore.live support.
Delivery
1 Client: How much time takes account delivery after purchase?
GameStoreTeam: After payment is confirmed, you will receive a letter with full account info to the e-mail specified during check out.
Don't forget to change account's password and email!
2 Client: How will the account be delivered to me?
GameStoreTeam: You will receive a letter with full account info to the e-mail specified during check out.
It's highly recommended to check both "Income" and "Spam" folders.
3 Client: What info would "shipment" letter contain?
GameStoreTeam: It would contain payment details, account credentials, e-mail credentials (if the account is verified), and some additional information with steps showing how to change password and e-mail to the account.
4 Client: I've already made payment, but i haven't received any messages from GameStore,live what should I do now?
GameStoreTeam: Usually letter with credentials come during 3-5 minutes, make sure You've checked "Spam" folder. It's still not there? Contact GameStore.live support, send him payment details, it will be checked manually.
5 Client: I've did a spelling mistake while typing my e-mail, what should i do now?
GameStoreTeam: Contact GameStore.live support, send him payment details, answer his questions, provide new correct mail, you will get letter to that mail.
6 Client: I have a question which I can't find in the FAQ, how can I ask it?
GameStoreTeam: Head to Contact Us section and fill in the form or contact GameStore.live support.
How does it work ?
  1. First of all you have to choose game on the main page;
  2. After game is chosen, you will be redirected to see all services we provide for it;
  3. For example, you have chosen "League of Legends", you'll be redirected the page of services for it;
  4. Currently we provide five different services for it : League of Legends Accounts, League of Legends Elo Boost, League of Legends Gifting Service, League of Legends Power Leveling, League of Legends Champion Mastery Boosts.
  5. In case you've chosen League of Legends Accounts, you'll be redirected once more, but this time to shopping page with all our accounts available;
  6. Take your time, choose wisely;
  7. Once you are ready to make a decision, click "TO CART", now you may either add anything else or head to check out;
  8. Ready to check out? Click "Proceed to Pay" button;
  9. Pick payment method that fits you the best and fill out the form;
  10. Pay attention on what info you are putting in, double-check your e-mail. Account information including log in info will be sent to it!
  11. Don't hesitate and check your mail, you should have received a letter from GameStore;
  12. You will receive a letter with full account info to the e-mail specified during check out. It's highly recommended to check both "Income" and "Spam" folders.
  13. To change e-mail (reverify) account, use credentials You've recieved or live chat, customer support agent will help you or do it himself for you;
  14. After account is reverified, everything is done, you have full access to that account;
  15. Thank you very much for purchase, stay tuned to our latest news, sales, raffles and more! You may get discount codes for advertising us to your friends!
Payment method?
1 Client: What payment methods do you accept?
GameStoreTeam: Payments are processed by G2A.com system, they accept more than 100 kinds of payment methods, You will most likely find a proper one for yourself.
2 Client: All prices are set in USD, can I make payment in another currency?
GameStoreTeam: You are allowed to make payment in any currency provided by our payment methods. Your currency would be automatically converted.
3 Client: Can i make a purchase from my country?
GameStoreTeam: It is determined only by your country's payment restrictions, if you are allowed to make purchases on the internet, then - Yes.
4 Client: Do i need to have PayPal account to pay for the accounts?
GameStoreTeam: Not really, you can use your bank card or other payment methods provided.
5 Client: Do you accept PaySafeCard as a payment method?
GameStoreTeam: We don't accept PSC.
6 Client: Is there any chance BitCoin is also accepted?
GameStoreTeam: Yes! To make BTC payment, contact GameStore.live support, they'll help you.
7 Client: I've encountered some troubles at "check out" step, what should i do?
GameStoreTeam: In this case, either check "How to" section, or contact GameStore.live support, they'll do their best to solve any kind of your troubles.
8 Client: My PayPal account isn't in "verified" status, am I allowed making purchases?
GameStoreTeam: Before making purchases using PayPal account, it should have "verified" status, check PayPal FAQ's section.
Return , Replacement, Refund
1 Client: Is there any chance to sell you back account I've bought previously?
GameStoreTeam: Our sales are final, we don't provide "buyback" service.
2 Client: Can I change account that I've bought from You to another one?
GameStoreTeam: Since sales are final, we don't provide such kind of service also.
3 Client: I'd like to get my money back, is that possible?
GameStoreTeam: We don't provide refunds due to that account is considered as "used", we won't be able to re-sell it again.
4 Client: I've encountered some problems while using the account, what should i do to get them solved?
GameStoreTeam: If you've encountered any troubles, feel free to contact GameStore.live support.
Fully describe your problem and we?ll do our best to get it solved.
5 Client: What is your refund policy?
GameStoreTeam: In case You got any problems after purchase, contact GameStore.live support.
We provide customers with replacements, we don't refund money.
Please note, that we NEVER do replacements in case: flaming/AFK/Racism/HackSoft/Scripts/intensional feed/other "player behavior" reasons.
6 Client: My account is banned, what should i do?
GameStoreTeam: First of all You have to contact Riot support and get the specific reason of your account got banned.
Afterwards, send us non-changed letter you've got from Riot. Our decision would be based on the ban reason.
7 Client: I've bought an account and decided to get my money back opening dispute.
GameStoreTeam: As long as We know whom we've got each and every account, we'll either be forced reclaim or ban that account. The situation when you got both money and account is impossible.
8 Client: I've bought an account, but information I've got in your letter doesn't work, what should I do?
GameStoreTeam: Our mail system is automated, but still there is a small chance of a mistake, thus You may receive wrong info.
Contact GameStore.live support, you will either get a correct working info or provided with a replacement.
Warranty
Head to Terms and Conditions page to learn more
Account's characteristics
GameStoreTeam mentions most important characteristics of each account listed on this website. For World of Tanks these are:

Server - This characteristic determines on what gaming server account is located. You can find full and updated list of available servers at official WoT website;

Tanks in garage - Shows how many tanks of Tier V and higher are already in the garage;

Tier X - Shows how many tanks of Tier X are already in the garage. This is tier is currently the highest in game;

Tier IX - Shows how many tanks of Tier IX are already in the garage. Few steps left to get the highest tier vehicle;

Tier VIII - Shows how many tanks of Tier VIII are already in the garage. This tier is known as the most comfortable to play;

Tier VII - Shows how many tanks of Tier VII are already in the garage.;

Premiums - Special vehicles which can be bought with real money. This kind of tanks earns half as much as normal do;

Battles - This characteristic shows how many games were played on this account. Amount of vehicles is concerned with this characteristic;

Winrate - Relative value showing percentage of games won among all played;

Credits - In-game currency which allows people to buy tanks, equipment, shells, etc. You get credits every time a battle is ended;

Gold - In-game currency which can be acquired by donating real money, winning tournaments, participating in events. You get special game stuff using gold;

Free experience - After you play a battle, You get 5% of experience earned converted to free exp. You can use your free exp to speed up researches of tanks or crew upgrade.
World Of Tanks Accounts
1 Client: What type of accounts are you selling, botted or hand leveled?
GameStoreTeam: Each and every among our accounts is hand leveled, that's why they are completely safe to be bought and played on. There are no reasons for these accounts to get banned.
Pay Attention! Never buy botted accounts, sooner or later they will be disabled by Wargaming!
2 Client: What about mobile phone, is any phone number bound to account?
GameStoreTeam: No, there is no phone numbers bound to any of our accounts. You can bound your number after purchase.
3 Client: Can I change the account's password and e-mail?
GameStoreTeam: After payment is confirmed, full account information will be sent to e-mail, you've mentioned during check out.
Using that information you will be able to reverify account and change password.
It's highly recommended to create a new, "fresh" e-mail. Once account is bound to it, to prevent your mail be cracked/hacked, never use it to register at any website.
4 Client: Is there any kind of warranty you provide?
GameStoreTeam: Since we are not dealing to botted accounts, you'll be safe to use what you've bought!
Check warranty section to learn more.
5 Client: Where these accounts came from?
GameStoreTeam: They were legally registered and hand leveled, now, we are re-selling "time" spent on them.
6 Client: Is there any chance for me to transfer account to another server (region)?
GameStoreTeam:No, Wargaming doesn't provide such option for players. You will be able to play only that region, your account is bound to.
7 Client: I would like to know WN8 rating of the account.
GameStoreTeam: Contact our support agent, he will do his best to provide You with any available information about any account listed.
8 Client: I would like to reset stats on the account, is that possible?
GameStoreTeam: This is technically possible, BUT we don't provide such information, so most likely You won't be able to do so.
9 Client: I have a question which I can't find in the FAQ, how can I ask it?
GameStoreTeam: Head to Contact Us section and fill in the form or contact GameStore.live support.
Delivery
1 Client: How much time takes account delivery after purchase?
GameStoreTeam: After payment is confirmed, you will receive a letter with full account info to the e-mail specified during check out.
Don't forget to change account's password and email!
2 Client: How will the account be delivered to me?
GameStoreTeam: You will receive a letter with full account info to the e-mail specified during check out.
It's highly recommended to check both "Income" and "Spam" folders.
3 Client: What info would "shipment" letter contain?
GameStoreTeam: It would contain payment details, account credentials, e-mail credentials (if the account is verified), and some additional information with steps showing how to change password and e-mail to the account.
4 Client: I've already made payment, but i haven't received any messages from GameStore,live what should I do now?
GameStoreTeam: Usually letter with credentials come during 3-5 minutes, make sure You've checked "Spam" folder. It's still not there? Contact GameStore.live support, send him payment details, it will be checked manually.
5 Client: I've did a spelling mistake while typing my e-mail, what should i do now?
GameStoreTeam: Contact GameStore.live support, send him payment details, answer his questions, provide new correct mail, you will get letter to that mail.
6 Client: I have a question which I can't find in the FAQ, how can I ask it?
GameStoreTeam: Head to Contact Us section and fill in the form or contact GameStore.live support.
How does it work ?
  1. First of all you have to choose game on the main page;
  2. After game is chosen, you will be redirected to see all services we provide for it;
  3. For example, you have chosen "World of Tanks", you'll be redirected the page of services for it;
  4. Currently we provide two different services for it : World of Tanks Accounts and World of Tanks Boost;
  5. In case you've chosen World of Tanks Accounts, you'll be redirected once more, but this time to shopping page with all our accounts available;
  6. Take your time, choose wisely;
  7. Once you are ready to make a decision, click "TO CART", now you may either add anything else or head to check out;
  8. Ready to check out? Click "Proceed to Pay" button;
  9. Pick payment method that fits you the best and fill out the form;
  10. Pay attention on what info you are putting in, double-check your e-mail. Account information including log in info will be sent to it!
  11. Don't hesitate and check your mail, you should have received a letter from GameStore;
  12. You will receive a letter with full account info to the e-mail specified during check out. It's highly recommended to check both "Income" and "Spam" folders.
  13. To change e-mail (reverify) account, use credentials You've recieved or use live chat, customer support agent will help you or do it himself for you;
  14. After account is reverified, everything is done, you have full access to that account;
  15. Thank you very much for purchase, stay tuned to our latest news, sales, raffles and more! You may get discount codes for advertising us to your friends!
Payment method?
1 Client: What payment methods do you accept?
GameStoreTeam: Payments are processed by G2A.com system, they accept more than 100 kinds of payment methods, You will most likely find a proper one for yourself.
2 Client: All prices are set in USD, can I make payment in another currency?
GameStoreTeam: You are allowed to make payment in any currency provided by our payment methods. Your currency would be automatically converted.
3 Client: Can i make a purchase from my country?
GameStoreTeam: It is determined only by your country's payment restrictions, if you are allowed to make purchases on the internet, then - Yes.
4 Client: Do i need to have PayPal account to pay for the accounts?
GameStoreTeam: Not really, you can use your bank card or other payment methods provided.
5 Client: Do you accept PaySafeCard as a payment method?
GameStoreTeam: We don't accept PSC.
6 Client: Is there any chance BitCoin is also accepted?
GameStoreTeam: Yes! To make BTC payment, contact GameStore.live support, they'll help you.
7 Client: I've encountered some troubles at "check out" step, what should i do?
GameStoreTeam: In this case, either check "How to" section, or contact GameStore.live support, they'll do their best to solve any kind of your troubles.
8 Client: My PayPal account isn't in "verified" status, am I allowed making purchases?
GameStoreTeam: Before making purchases using PayPal account, it should have "verified" status, check PayPal FAQ's section.
Return , Replacement, Refund
1 Client: Is there any chance to sell you back account I've bought previously?
GameStoreTeam: Our sales are final, we don't provide "buyback" service.
2 Client: Can I change account that I've bought from You to another one?
GameStoreTeam: Since sales are final, we don't provide such kind of service also.
3 Client: I'd like to get my money back, is that possible?
GameStoreTeam: We don't provide refunds due to that account is considered as "used", we won't be able to re-sell it again.
4 Client: I've encountered some problems while using the account, what should i do to get them solved?
GameStoreTeam: If you've encountered any troubles, feel free to contact GameStore.live support.
Fully describe your problem and we?ll do our best to get it solved.
5 Client: What is your refund policy?
GameStoreTeam: In case You got any problems after purchase, contact GameStore.live support.
We provide customers with replacements, we don't refund money.
Please note, that we NEVER do replacements in case: flaming/AFK/Racism/HackSoft/Scripts/intensional feed/other "player behavior" reasons.
6 Client: My account is banned, what should i do?
GameStoreTeam: First of all You have to contact Riot support and get the specific reason of your account got banned.
Afterwards, send us non-changed letter you've got from Riot. Our decision would be based on the ban reason.
7 Client: I've bought an account and decided to get my money back opening dispute.
GameStoreTeam: As long as We know whom we've got each and every account, we'll either be forced reclaim or ban that account. The situation when you got both money and account is impossible.
8 Client: I've bought an account, but information I've got in your letter doesn't work, what should I do?
GameStoreTeam: Our mail system is automated, but still there is a small chance of a mistake, thus You may receive wrong info.
Contact GameStore.live support, you will either get a correct working info or provided with a replacement.
Warranty
Head to Terms and Conditions page to learn more
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